| Customers benefit when your organization is innovative. |
AGCCE
Association of Government Contact Center Employees, Inc.
The Association of Government Contact Center Employees, Inc. was established in
2003. Members of the association meet annually to share best practices, explore
new technology, network and learn from each other. Throughout the year members
seek advice from other members via e-mail.
In 2001 Cookie Hall and Marianne Blodgett created and hosted the first Government
Contact Center Roundtable in Lexington, KY. At this conference presenters
discussed how to set-up a call center, hiring the best candidate and the best
utilization of Geographical Information Systems to enhance customer service.
Conference attendees also toured Lexington’s government offices and participated
in a roundtable discussion.
2003. Members of the association meet annually to share best practices, explore
new technology, network and learn from each other. Throughout the year members
seek advice from other members via e-mail.
In 2001 Cookie Hall and Marianne Blodgett created and hosted the first Government
Contact Center Roundtable in Lexington, KY. At this conference presenters
discussed how to set-up a call center, hiring the best candidate and the best
utilization of Geographical Information Systems to enhance customer service.
Conference attendees also toured Lexington’s government offices and participated
in a roundtable discussion.
| Board Members: Dee Crayton, Charlotte, NC- Chairman Jo Piscioneri, Mobile, AL - Vice Chairman Cheryl Garcia, Columbia County, GA - Recording Secretary Monica Rubi, Jacksonville, FL - Corresponding Secretary/ Webmaster Scott Reed, Durham, NC - Treasurer Janet Henderson, Charlotte, NC - Board Member Marilyn Givan, Louisville, KY - Board Member Liz Henley, Chattanooga, TN - Board Member Dottie Disher, San Jose, CA - Board Member Pat Tatum, Lexington, Ky - Board Member Curtis Edwards, District of Columbia - Board Member Debra Hudson, Minneapolis, MN - Board Member Cindy Riordan, St. Louis City, MO - Board Member Click here to view AGCCE Bylaws Google Group |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| 9th Annual Conference Minneapolis, MN May 6 - 8, 2009 |